Customer Testimonials

We love to get feedback from you. Below are some recent comments about us. Thanks to those of you who took the time to email us!

Very pleased with order - well protected - even survived French postal systeml! Well done! Jane

Just received order just wanted to say big thanks for quick dispatch (and delivery - I know this bits out of your hands but even so!). I LOVE the Jackie Brazil bracelet it is even more gorgeous on the arm so to speak. I will have to take it off soon it is a gift (for me) but just wanted to wish you all very best wishes for Christmas & the New Year xxxx Emma

Just to let you know that I was delighted with the speed and efficiency of your service. I would recommend your company to others. J Harris

I just wanted to say thank you for my lovely order. The bracelets were very delicate and even better than expected. Thanks again. Gemma

I have done many orders from you – all of which arrive very quickly and are very well packaged! Nothing negative to say at all – Thrilled! Charlie

I have just received my package of three necklaces- not all for me! - here in Hong Kong, a week after I made my order. I want to let you know that I am really very happy not only with my purchases but also your service. Your international delivery is great value, super speedy and I now have really lovely easy to wear British pieces that will be unique out here! Please keep up your very good work and your wonderful eclectic range of jewellery! I expect I may have to treat myself again....... Mei Lin

Thank you my necklace arrived today. Great service and I will shop with you again soon. Jackie

Hi, just wanted to say thanks for the great service. I only placed my order late wednesday night and received my parcel by 11am this morning. Could not believe it. Having seen all the new Lola Rose pieces you've loaded on to the website, looks like i'll be ordering again soon. Jennifer

I would just like to say thank you for the best service I have had from an online purchase. The website was really easy to use - I ordered 4pm on Friday and my earrings were here Sat morning! Have recommended to all of my family and friends - I love the earrings. Sam

My order arrived safely today and I am thrilled.  The item is stunning and I will be more than happy to recommend your services to all my friends and colleagues. Thank you for a quick delivery too. Mrs Gillmore

Hi guys. Just a note to say thanks so much for my lovely Dyrberg/Kern ring that I ordered from you. It arrived today - half way round the world in double quick time !!! Delivery was excellent and I hope to shop again with you. Thanks again. You have one happy Kiwi customer. Judith

First time I have used your website, easy to use and customer friendly. Order arrived on time and Lola Rose necklace was beautiful just as described. Overall very satisfied with service will recommend without hesitation. Many thanks Jayne

Thank you for your quick delivery. I love the necklace. I would definitely buy again brilliant. Lisa

Just want to say thank you for all your help with all my questions and ordering process. Everything went quite smoothly and delivered fast. I love my N2 jewellery, it's perfect and very whimsical. I will enjoy wearing them. I'm sure I will be visiting your website again. Have a great day! Amy

Just wanted to thank you for such a prompt and efficient service. The necklace I purchased is a present for a friend who is getting married on Saturday and as usual we were cutting it a bit fine! So many thanks for getting this order to me the very next day after it was ordered. Jennifer

Great, easy service to use! Amazingly fast delivery too. Thank you. Roberta

I recieved the Kirstin Ash Dove pendant from you today. The packaging is exquisite and it arrived safely. I wanted to thankyou for introducing me to the work of this Australian designer, I now love her pieces and imagine its a range I'll be buying from again in the future! I am never disappointed when I shop from you. Your prices,swift delivery and wonderful customer service is exemplary. You provide a wonderful boutique experience,with the bonus of delivery to my door. Thankyou! Kathryn

Just had to e-mail to say a big thank you re my order. It arrived today and I was over the moon with the bracelet. First class service!!!!!!!!!! Anne

I just wanted to say how great your service is. I received my order within 24 hours and your customer service is certainly unrivaled (if only others were as good!). I made a very cheeky enquiry about whether you might by getting the Lola Rose marty bracelet in lemon back in stock. You have kept me informed every step of the way, which was much appreciated, and even warned me when stock was low.Ii shall definitely keep coming back to you whenever I can. Jennifer

I ordered the Ted Baker pearl necklace in petrol on Monday 17th May and I have received it today (Tuesday).  The necklace is stunning and I am very impressed with the service I have received from your website and I will definately be ordering from you again. Claire

Just to say how very impressed I am with your range of designer items, I have had Lola Rose rings and Angie Gooderham bracelets, the speed of the delivery and communication from you have been outstanding, keep up the good work, best regards Pam

I bought an Alex Monroe watering can necklace yesterday and I was thrilled when it turned up this morning. I would like to commend you on your excellent service which is the best I have had in a very long time. Packaging was great too. 10 out of 10 on all counts. Tracey

Ordered my Butler & Wilson pastel balls necklace yesterday (Wednesday) on free delivery, my parcel arrived to-day (Thursday) what a fantastic quick service. The necklace is just as I hoped it would be and absolutely beautiful I will enjoy wearing it. Jackie

I recently bought something from your website. I just wanted to feedback to you and let you know that I was very impressed with the service. I received my package quickly and you kept me up to date with everything going on. I will be visting your website again, very soon!! Jamie

Just a quick email to say thankyou for the excellent service. I am really pleased with the items ordered and I will definately use your site in the future and recommend to family and friends. Jenna

Thank you so very much for the beautiful package that arrived yesterday. My Fiona Paxton Trixy Silver Bracelet is very "cool" - I am loving it- I can't thank you enough for your excellent services. You're terrific and I'll be sure to check your website often. Jaye

Hi i received my order today and am very happy with the item.The service was very fast and reliable, I will be ordering from you in the future,thank you once again for your service. Amina

Just a wee note to say thanks for your excellent service. Items are priced cheaper than the Lola Rose website plus no p&p. Placed order on Friday and received Monday morning. Thanks once again. Gwen

Hi there, I just wanted to send an email to let you know how much I love your site. I was shopping around for the Tom Binns Alice jewelry the other day and your site has the best pictures. I love the high quality zoom. Your pictures and lay out really blow all other sites out of the water. I can't wait until my treasures arrive! I have my eye on a few others too! Kim

It's arrived - and I LOVE it! Thank you so much for a really excellent service, and fast, beautifullly wrapped delivery. And free too! I'm very impressed. Lynne

My wife really liked the hair decoration we purchased from you and she wears it all the time. We were very happy with the whole transaction , and we will buy from you again. Regards John

Hi there, I just wanted to send an email to let you know how much I love your site. I was shopping around for the Tom Binns Alice jewellry the other day and your site has the best pictures. I love the high quality zoom. Your pictures and lay out really blow all other sites out of the water. I can't wait until my treasures arrive! I have my eye on a few others too! Kim

Big thanks for your excellent service - recieved my Alex Monroe silver key- it's gorgeous! Yor prices are just the best too! Kat

Just a quick email to say thank you very much for your wonderful service, I ordered yesterday and my bracelet arrived this morning, very fast especially during the Christmas period. Charlotte

Due to the weather conditions, thank you for upgrading my delivery service to 'special delivery'. Also, I would just like to so how pleased I am with the quality of the items I have received from yourselves. And finally, to express overall how reassured and pleased I am with the customer service I have received from you. This will give me faith in placing further orders with you in the future. Jackie

Just to say what an excellent service you provide. Many thanks, it arrived today...beautiful. Happy Christmas to all the team. Catherine

I have just received my 'Dogeared' necklace I ordered. Just want to say thanks and what excellent service I received. It was the first time I have used this web site and I shall certainly recommend it to friends and family. Sarah

Thank you so much for above order, received today, so well in time for Christmas! Love the necklace. Thanks again. Deborah

Hi can I just say thanks so much for the excellent customer service. My order came next day, this was excellent as I live in NI. I will recommend you to all my friends!!!!! Leah

Necklace arrived safely at top speed. sooo beautiful! many thanks. Sue

I want to take a moment, and I never do this, but Accessories Online went above and beyond the normal vendor duties to help me find a special gift for my daughter for graduation! They had personalized service and thoughtfulness. Not to mention awesome inventory and products to buy!! I want to thank them personally for all their help and compassion, they took the time and effort most in-store retailers won't even do, let alone being an online vendor! Thank you. Kari

My order just arrived. Thank very much shipping was fast thanks!!! I love my NEW necklace with Dragonfly and gem!!! Thanks. Clara

Thank you for my Jackie Brazil key ring, love it. Kay

My lovely Karma necklace has arrived today! Thank you so much for all your help - I am really really pleased with it ... it's beautiful! Am recommending your website to everyone at work! Lindsay

Many thanks, ordered the Cath Kidston star brooch. It was exactly what I had been looking for everywhere! Fantastic service with super fast delivery. Have already recommended you to friends. Will definately use you again. Heidi

Recieved my earrings thanks they are lovely. Excellent packaging and delivery service. Jane

Thanks for the speedy and excellent service I will definitely be back again. Emer

Just a quick note to say a great thank you to the best online service as yet. The product I love and the service / delivery was second to none. Hope to shop with you again, very soon. Jacqui

I received my lola rose order on Saturday, it's beautiful am so pleased with it all. Thanks. I look forward to receiving the rest of my orders next week. Dawn

I have just received the Lola Rose necklace and I love this one. Thank you for all your help with this order. Suzette

Got my first order today. Very pleased with it, thank you. Kerry, Via Twitter

Received my first order today - a gorgeous Lola Rose bracelet delivered so quickly and I've just placed my second order for two more. Where have you been all my life? Brilliant service. Thanks. Stella

Thank you once again for such excellent customer service. Tracey

I have bought a few items from this site now and everything has arrived in perfect timing and exactly as described/shown on their website! If only we could always receive that kind of service when online shopping! Kirsten

The pretty arrived. The Dogeared bracelet is just perfect x Gail, via Twitter

Everyone should shop with @Accessories_UK - I ordered a gorgeous bracelet yesterday afternoon & have just received it now. Fab! Jordan, via Twitter

My Lola Rose bracelet arrived today and I couldn't be happier! :o) Kate, via Twitter

I just received it and it's gorgeous!!! Thank you so much. Hope to buy more things from you in the future. Judy

Received parcel first thing this morning, many thanks for prompt delivery! Am very happy with my necklace! Jaz

Thanks for getting back to me so fast!!!!! You guys are great. Caroline

It is a wonderful service you provide and the item I received is beautiful - my Niece will love it for her 21st Birthday. Jacky

Thanks so much for your help – very efficient! Susannah

Just to say thank you for the prompt delivery of my necklace to my daughter on her first night at the Palladium! Apparently Whoopi Goldberg commented on it and asked her where she got it! Aileen

Thanks for excellent customer service and IT help yesterday - loving the pretty Trinkets! Gail

WOW!! FABULOUS customer service!!! Thanks!! You rock! Andrea

I'm thoroughly enjoying looking through your site, you guys really know your stuff! I've already seen about 20 things I want! Kate

I genuinely love your website and all the designers featured, I'm a big fan of unique and cool gold jewellery! I've had so many friends and family order pieces for me for presents! Holly

I love my silver butterfly on horseshoe pendant I got from you. Kat

Many thanks for your assistance, I am very impressed once again by your range and your speed of delivery. Kathryn

Thank you for the speedy reply, much appreciated! Holly

Thanks very much for your help. Happy Easter! Ruth

The item arrived Today. It's perfect. Many thanks. Jeannine

I really love the ring I bought last week - so many compliments! Thanks. Kathrine

Thank you for your super service!!! Danielle

I shall definitely use your website again, and found your Lola Rose prices to be the most competitive and better than their own website, especially with the free postage over £50. I've recommended you to a few friends of mine who are also Lola Rose fans. Sharon

Thank you so much. I shall spread the word about how great you are! Suzanne

Thank you so much for my Lola Rose bracelet, I received it this morning and am delighted with it. I am very impressed with the service you have provided it is excellent. I look forward to shopping with you again very soon and will recommend to all my friends and family. Liz

Thank you for your help with this order and for the credit note. The necklace was a great success. William

I got the pieces today and they are wonderful! Vicki

Received item yesterday afternoon. Thanks for getting it out to me so quickly! Chris

Just a little message to say thank you so much for being so helpful on the phone. Can't wait to give my sister her star fish necklace now!! Charlotte

Just wanted to say, I have been more than impressed with the service provided and will definitely be shopping with you again! Thanks again! Helen

Thanks for great customer service. Jani

Just to let you know my necklace arrived first thing on Saturday...and it's gorgeous!! Jenni

Thanks for your help. I have just received the order!! They are the most beautiful earrings I have ever seen!! Fabiana

Excellent, I got it in 5 days to Hong Kong. The best X'mas Gift. Joanne

I received my necklace today, thank you very much, I love it! Heather

Thank you so much, I look forward to receiving them - all my gift receivers (including me!) Have loved them all so far!! Sadie

Thanks for looking after everything. Julia

I´d like to thank you for your great support - looking forward to receiving my new Bracelet and Necklace :) Sarah

Thanks for your help, I'll come back if I need something else! Sandra

Excellent service arrived 2 days ago in Australia. Thank you. Sarah

I just thought I would send a short email to say 'thank you' for such great customer service! I received the friendship bracelet I ordered and a full refund on a seperate item all within 2 days..I will be placing orders with you in the future! Gemma

That´s such a great Customer Service, thank you! Sarah

Thanks for all your help. I have placed the order and look forward to receiving the earrings…cant wait!!!!! Val

Will use you again because you are so efficient. Cosima

Delighted with your service, the item arrived the day after I ordered it. Roger

I have received the item this morning and I must say, I am really impressed with the fast service. Nadia

Hi, I just wanted to say thank you very much for the great service and super fast delivery it's very much appreciated! Shirley

Many thanks for your efforts, and getting back in touch with me so quickly. It's massively appreciated! James

Thank you very much for the info and for your quick answers. By the way great online store. It’s the only one I visit. Tiago

Thank you - great customer service. Louise

Many thanks for all your help with this - truly going the extra mile! James

I would just like to thank you for the fast efficient service. The necklace that I ordered has just arrived. I am so grateful to you. I will cetainly let my friends know of your website! Carol

Thank you for the bracelet. It came very efficently and was a great price. Can't wait to shop with you again! Kirsty

I have been very impressed with the Accessories Online service and will definitely recommend it to my friends. Mary

It always makes such a difference to buying online when retailers are pleasant and helpful - much appreciated. Pamela

I just want to tell you how thrilled I am with the Fiona Paxton necklace and also your service. It arrived very quickly, beautifully presented and I am very impressed. I stayed in London in April and saw this beautiful necklace in a magazine in my hotel room but found you by some Google searching. Well done and thank you. Carole

Thanks for the quick reply and exceptional service. I really appreciate your help and look forward to my next order. Lupa

Thank you yet again. You are so efficient and continue to love your stock. Ian

I'd like to say I got my gold karma bracelet this morrning and I only ordered it yesterday! Thanks, I love it. Kelly

Many thanks for the lovely bag arrived the next day - Perfect. Louise

I was very satisfied with the quick delivery of my product, and would use your service again in the near future. Sophie

By the way, I forgot to say thanks for the necklace! Is lovely, hope my friend likes it, will find out this weekend as is her birthday! Liz

Just to let you know the necklace arrived today and I am thrilled with it! It looks edible, luscious and is such an amazing colour. It got here very fast for Canadian Post...they must have given the donkey the day off and used a motor van....Thanks again. Angela

You have been very kind, thank you for that! Garyfalia

Thanks so much for lettting me know the bag is in stock..I have just ordered it on the website! Maggie

She received the earrings today and loved them. Thank you for your assistance! Risako

Necklaces arrived today. Thanks for making my life look fabulous (even when it isn't)! Pauline

Thank you that would be helpful and thanks for answering so quickly! Maggie

Thank you for the speedy delivery of my Alex Monroe earrings. Bridget

Ace! You are an excellent customer service contact, thanks! Alexandra

Thank you for your prompt attention and service. Lynne

I will definitely spread the word, and will return for future purchases. This service has been much better than other ones I have used in the past. Mary

I ordered the bracelet on Friday which I received Saturday - great speedy service. Gemma

Just to confirm I have received the order safely today. Thank you for your help. Sheri

Amazing, you are a star, Merry Christmas. James

I have just signed for the necklace. Thank you for all your assistance, have a good Christmas. Karen

Many thanks for your prompt reply and Merry Christmas. Creighton

I've been more than happy with the quality of the jewellery and the excellent customer service that your company provides, so do keep up the good work! Susan

I will definitely be placing another order - thank you so much for your generosity. Anne

The travel bag arrived yesterday - thank you. Please pass on to your manager my appreciatation for the excellent service you gave. You personally responded very quickly & sensitively which I really appreciated. Many thanks again. Fiona

Thank you so much for my order and for getting it to me in time. Perfect. Sarah

Thank you!!! I'll be back to purchase from you soon. Anne

The postman just came with my bangles. Thank you for ordering them in for me. I asked you to get them and a week later you sent an email to say you had them in stock. Plus that weekend you had a special offer. You are now the first place I look for jewellery and I can't wait for my earrings to come. Tania

My earrings arrived today (that was fast!). They are ENTIRELY FABULOUS and I SHALL be shopping with you again soon! Pauline

I received the order today & everything is great! Debbie

Hi, just wanted to thank you for your help with the bracelet. I received it the other day and it was worth waiting for. Thank you again for sorting it out so promptly, cheers! Jan

I know this is a little late in coming but I just wanted to thank you for the excellent customer service and care. The Tarina necklace was gorgeous - I was completely loathe to give it up! - and thanks so much for the clear labelling of the customs form. Thanks to that, I had someone pick it up and pay the duty with no hassles whatsoever. Again, my thanks for the pleasant shopping experience. Dawne

Thanks very much for the order - I love it all :) I'll continue to send people to the website :) Sophie

Thanks for being so proactive, it's refreshing to deal with a retailer that still has a personal touch. Anna

Thanks for your very helpful message. Item now on order! Sandra

Hi I just received my delivery, very speedy thank you. Rebecca

Wonderful - thank you. I'll get purchasing then! Claire

My necklace arrived this morning and I LOVE it! Thank you very much for the quick delivery and hassle free process. I have to comment on the outstanding customer service that I recieved from the team, if only other websites would follow in your footsteps - I know the best form of advertising is word of mouth, believe me I have told all my friends, colleagues even clients about the exceptional service I've experienced. Thanks again, you have certainly exceeded all my expectations! Ady

Many thanks for my bracelet which arrived extremely quickly. I am thrilled with it. Your site is superb. Kay

Thanks a lot you have saved my bacon! Phil

I can't believe how quickly the necklace arrived - I ordered it on Friday, it was shipped within half an hour and arrived this morning! It's lovely. Great service, keep up the good work. Susan

Yippee...I'm so happy you don't know how glad that has made me! Rosanna

Thank you. You have been so helpful. The customer service at accessories online is fantastic. Jade

Many thanks for all the trouble you went to. Alison

Great customer service! Thanks. Lesley

Thank you for the prompt despatch of my order. Sharon

Thanks so much for all of your help, you've been brilliant. Please ask your boss for a pay rise! Faye

Just to let you know, the necklace was delivered yesterday. Thank you so much for all your help. Jackie

Thank you for your help. Lucy

Thanks once again for your speedy delivery service, absolutely delighted with purchases, really love the handbag charm. Kay

Thanks very much for such a personal service!!! I shall let friends know your website address. Janet

I have ordered from you web site many times and have been impressed by your service. Stephanie

Thanks for letting me know so quickly. Karen

Just wanted to say thank you for sending my Leandra Holder necklace so quickly. Love it! Janna

Thank you for your kindness. Anne

My wedding dress arrived, and it looks great with the necklace I ordered. The necklace is perfect! Tam

Really pleased with my Buddha. Kay

I would like to say that this is the first time i have ordered with your company and i was very pleased with the quality of service you have provided. Harps

Thanks for the order which arrived promptly this morning. I'm sure I will be coming back to your site again and again... Sally

Thank you for such a speedy delivery, love the necklace, you have such a wonderful range of beautiful jewellery and your service is exemplary. Florence

Thanks for addressing my email so promptly. I'll certainly remember that when shopping again for jewelry. Betsy

Thank you very much for the prompt delivery of the Leandra Holder Angels and Cherubs charm bracelet. Sue

I got the brooch, its even nicer than i imagined. Thanks for everything. Jim

Thanks so much for all your help with this order. I received it very quickly and am so pleased. Kate

Thanks very much for letting me know the status of my order and also for upgrading it to next day shipping, that's very kind of you and much appreciated. Romy