Frequently Asked Questions

Categories

• Ordering
  • Where's my order confirmation email?
  • Are all items shown on your website in stock?
  • Is my personal information safe?
• Payment
  • What payment methods do you accept?
  • How secure is it to order from your website?
• Delivery
  • When will I get my order?
  • Will my order need to be signed for when it's delivered?
  • Do you deliver to my country?
  • How much does delivery cost?
  • How can I track my order?
• Returning Goods
  • How do I return an item?
  • Do I have to pay postage to return any unwanted goods?
  • Do you accept returns of earrings?
• About Us
  • Do you have a shop?
  • Are you open at the weekends?
  • Do you have a catalogue?